Emillia Shumba

I am a dedicated marketing and sales professional with over two years of experience in customer engagement, both over the phone and face-to-face. My journey began at Delta Beverages, where I honed my skills as a Telesales Agent, maintaining customer relationships and ensuring high levels of customer satisfaction. I take pride in my ability to resolve inquiries and complaints effectively, which has contributed to customer retention and loyalty.

During my time at Delta Beverages, I also served as a Sales and Distribution Admin Intern, where I successfully recruited new customers and minimized complaints, enhancing the company's reputation. I am adept at preparing sales reports and conducting market visits to promote new and existing brands. My academic background includes a Bachelor of Commerce in Marketing and Economics and a Master of Commerce in Marketing Strategy, equipping me with a solid foundation in marketing principles and strategies.