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@aliosahlabiso
Self-driven professional in business marketing and international relations.
I am a self-driven young lady with a passion for business marketing and international relations. My experience spans various roles, including reservationist and sales agent, where I have honed my skills in customer relationship management and strategic marketing. I thrive in dynamic environments and am committed to delivering exceptional service.
Throughout my career, I have successfully managed client interactions, organized events, and developed tailored solutions to meet customer needs. My academic background in Politics and International Relations, combined with practical experience, equips me with a unique perspective on market dynamics and client engagement. I aim to contribute positively to any organization I join.
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Work history, roles, and key accomplishments
Zimbabwe Parks and Wildlife Authority
Mar 2024 - Present (1 year 8 months)
Managed holiday bookings and reservations, serving as a service champion for various parks and products. Responded to customer queries via email, WhatsApp, and telephone, and attended exhibition events to build client connections.
FAW Zimbabwe/Tsapo Group of Companies
Dec 2023 - Feb 2024 (2 months)
Welcomed and directed clients, managing customer relationships and assisting panel beater estimators and sales marketing teams. Scheduled interviews and meetings, while also handling inventory, mail, and maintaining front desk order.
ZB Life Assurance
Jul 2022 - Jun 2023 (11 months)
Managed insurance operations, delivering products through various sales channels and developing tailored solutions for clients. Provided guidance on insurance, investments, and estate planning, while also processing claims and managing client portfolios.
Gunhill Medical Village
Nov 2021 - Jun 2022 (7 months)
Developed strategies for market penetration and created content for social media platforms, interacting with clients across various channels. Conducted sales calls and established partnerships with potential business clients. Also managed front desk operations, receiving and directing patients, handling calls, and managing emails.
Zimbabwe Parks and Wildlife Authority
Aug 2019 - Aug 2020 (1 year)
Compiled weekly and monthly statistics and department reports, rotating between marketing and customer service departments. Handled client bookings and queries, and assisted in organizing events and conferences. Additionally, gained secretarial skills by acting as a PA, managing diaries, setting up meetings, and handling correspondence.
Zimbabwe Parks and Wildlife Authority
Aug 2018 - Nov 2018 (3 months)
Compiled weekly and monthly statistics and department reports, rotating between marketing and customer service departments. Handled client bookings and queries, and assisted in organizing events and conferences.
Varun Distribution
Jul 2018 - Aug 2018 (1 month)
Served as a sales representative, ensuring correct product quantities were delivered to clients and all payments were made. Additionally, was tasked with identifying and prospecting new potential clients for the company.
Degrees, certifications, and relevant coursework
Masters of Science, Politics and International Relations
Pursued advanced studies in political science and international relations, gaining expertise in global governance, diplomacy, and conflict resolution. Developed strong analytical and research skills through rigorous coursework and thesis preparation.
Honors Bachelor’s degree, Business Studies Marketing
Grade: Class 2.2
Completed an Honors Bachelor's degree focusing on business studies with a specialization in marketing. Acquired comprehensive knowledge in market analysis, consumer behavior, and strategic marketing planning.
A' Level, Business Studies, Geography and Economics
Undertook advanced level studies in Business Studies, Geography, and Economics. Developed foundational knowledge in these subjects, preparing for higher education.
O’ Level IGCSE, General Studies
Grade: 9 passes including Math and English
Completed ordinary level studies, achieving passes in 9 out of 10 subjects including core subjects like Mathematics and English. Built a strong academic foundation across various disciplines.
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