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Gaylene Ackeret

@gayleneackeret

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Emerging Cybersecurity Analyst with a strong IT support background.

United States

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What I'm looking for

I am looking for a role that allows me to grow in cybersecurity, focusing on system security and data protection.

I am an emerging Cybersecurity Analyst with a solid foundation in IT support, seeking to transition into the cybersecurity field. My hands-on experience includes software installation, troubleshooting, and system management, which has equipped me with the skills necessary to optimize system performance and provide technical support in various environments. I have a proven track record of managing software updates and resolving technical issues efficiently.

In my current role as an IT Administrator and Homeschool Educator, I have successfully implemented security measures, including antivirus management and malware removal, to ensure the safety of critical information systems. My formal training in cybersecurity, combined with my attention to detail and problem-solving abilities, positions me well to enhance organizational security and protect vital information.

Experience

Work history, roles, and key accomplishments

Current

IT Administrator & Homeschool Educator

Current

Self Employed

Sep 2014 - Present (10 years 9 months)

Managed IT systems and provided technical support while also educating students at home. Responsibilities included software installation, troubleshooting, and maintaining system performance. Ensured a secure learning environment through effective malware management and remote support.

IT Support Troubleshooting Remote Monitoring Microsoft Office Suite Systems Management Technical Support Data Entry

Current

Freelance Secret Shopper

Current

Various Companies

Mar 2014 - Present (11 years 3 months)

Conducted secret shopping assignments to evaluate compliance and service quality. Managed multiple assignments efficiently while maintaining professional conduct and adhering to privacy protocols.

Compliance Data Entry Time Management Customer Service

Fundraising Project Coordinator

ATRC Chief Petty Officer Mess

Feb 2021 - Feb 2022 (1 year)

Coordinated a successful fundraising campaign, collaborating with vendors and managing logistics to raise over $3,000. Oversaw advertising and material procurement for events.

Fundraising Event Planning Vendor Management Advertising

Field Worker

U.S. Census Bureau

Mar 2020 - Nov 2020 (8 months)

Collected and verified demographic data for the U.S. Census, ensuring accuracy and compliance with federal data protection standards. Utilized problem-solving skills to resolve discrepancies.

Data Collection Data Compliance Problem Solving