GMGayle Mitchell
@gaylemitchell
Dynamic professional with extensive experience in sales and customer service.
United StatesWhat I'm looking for
I am a dynamic and adaptable professional with extensive experience in sales, customer service, and contract administration. My background spans various industries, including retail, manufacturing, legal, hospitality, education, facilities management, and entertainment. I excel in both written and verbal communication, and I am comfortable leading or contributing in diverse environments.
Throughout my career, I have demonstrated my ability to engage with customers effectively, providing them with informed support and tailored solutions. My role as a Live Expert at HP allowed me to utilize my deep technical knowledge to enhance the virtual customer experience, while my experience as a Retail Sales Specialist at Epson honed my skills in optimizing sales conversions. I am also a licensed Real Estate Salesperson and a Notary Public, showcasing my commitment to professional development and service excellence.
Experience
Work history, roles, and key accomplishments
HP LiveExpert
2020 Companies
Apr 2020 - Jun 2025 (5 years 2 months)
Engaged with online shoppers seeking advice on computers, printers, monitors, and accessories. Consulted customers, identified their needs, recommended solutions, and closed sales by utilizing deep technical knowledge across hundreds of HP products.
Retail Sales Specialist
Advantage Sales and Marketing
Oct 2017 - Feb 2020 (2 years 4 months)
Assisted buyers in selecting Epson printers, scanners, and projectors based on their needs. Delivered expert consultations and recommendations in a major retail setting, optimizing sales conversions through direct customer interactions.
Contract Administrator
DCX-CHOL Enterprises
Jun 2012 - Oct 2017 (5 years 4 months)
Processed RFQs, managed order entry, purchasing, receiving, and kitting operations. Conducted customer service, risk analysis, and strategic planning for contracts.
Real Estate Agent
Century 21 Landmark Properties
Jun 1997 - Jan 2012 (14 years 7 months)
Provided real estate consultation via phone, office meetings, and field visits. Conducted Broker Price Opinions (BPOs) for lenders and asset managers, managing client relationships, contract negotiations, and property staging.
International Sales Manager
Educational Insights
Jun 1993 - Jun 1997 (4 years)
Managed global sales and customer service operations, overseeing contracts, licensing, and royalty accounting. Coordinated product development, trade show logistics, and international marketing efforts.
Education
Degrees, certifications, and relevant coursework
Gardena High School
High School Diploma, General Studies
Completed high school education. Focused on foundational academic subjects and general studies.
UCUniversity of Southern California
Unknown, Unknown
Attended the University of Southern California. Pursued higher education, gaining valuable academic experience.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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