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Gautam Kumar

@gautamkumar3

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ServiceNow Developer with over 2 years of experience.

India

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What I'm looking for

I am seeking a role that offers opportunities for growth, collaboration, and innovative projects in IT solutions.

As a dedicated ServiceNow Developer with over two years of experience, I have honed my skills in designing and implementing robust solutions focused on IT Service Management (ITSM) and Configuration Management Database (CMDB) modules. My journey began at Calsoft Pvt Ltd, where I collaborated with industry leaders like VMware, Cisco, and ProcessUnity to enhance platform functionality through customized workflows, client scripts, and business rules.

Currently, I am engaged in a project that integrates ProcessUnity's environment with ServiceNow, ensuring seamless data synchronization and automation. My expertise extends to developing scripts and workflows that streamline data exchange and optimize integration with various ServiceNow modules. I take pride in resolving customer issues promptly and implementing new development requirements, all while adhering to agile development practices to deliver high-quality solutions.

Experience

Work history, roles, and key accomplishments

Current

Development Engineer

Current

Calsoft Pvt Ltd

Apr 2023 - Present (2 years 4 months)

Designed and implemented ServiceNow solutions, focusing on ITSM and CMDB modules. Developed and customized workflows, client scripts, business rules, and UI actions to enhance platform functionality.

ServiceNow ITSM JavaScript Agile Web Services Jira

Education

Degrees, certifications, and relevant coursework

Techno Main Salt Lake

Bachelor of Technology, Computer Science and Engineering

Activities and societies: Solved 550+ coding questions on GeeksForGeeks achieving 1600+ points in competitive programming.

Studied Computer Science and Engineering at Techno Main Salt Lake, focusing on core principles and practical applications. Gained foundational knowledge in software development and system design.