At Tata Consultancy Services Ltd, I manage Telecom/ISP projects and orders through initiation, planning, execution, and closeout. My work includes coordinating design and provisioning, engineering work orders, installation, and billing closure.
I track project milestones such as materials, fiber placement, engineering tasks, and provisioning to identify delays and follow up with stakeholders. I also conduct daily project reviews and serve as a point of contact for assigned clients.
At IBM, I provided technical order support for service configuration and activation, assisted with query management, and evaluated risks affecting order efficiency. At BT Global Business Services Pvt Ltd, I used MetaSolv Solution version 6 to track service configuration, activation, planning, and design for telecom providers across the U.K.
Earlier, I supported U.S. telecom customers at FirstsourceSolutions Limited and worked in accounts payable and receivable audit at Genpact. I hold a Project Management Professional (PMP)® certification.
