Gary Mhone

Developed a phased roadmap to operationalize the cybersecurity department, including risk assessment workflows, tool installation and setup (e.g., SIEM, EDR), and planning for staff training programs. Implemented a company-wide cybersecurity framework aligned with ISO 27001 and Zambia’s Cybersecurity Act No. 3, defining policies for incident response, access control, and merchant risk management.

Developed and integrated an optimized multi-platform notification system (SMS, Email, Instant Messaging Apps) for TechPay Zambia Limited, enabling merchants and clients to receive real-time transaction statements. Successfully maintained, upgraded, and scaled TechPay's payment gateway to seamlessly support a tenfold increase in merchants (from 10 to over 100), while optimizing existing Mobile Mone

Designed and developed innovative software solutions by collaborating with developers to implement features, test code and ensure the code meets the technical and user requirements. Drove product quality, security, and continuous improvement by performing rigorous testing and monitoring product performance to ensure seamless user experience.

Developed an application utilizing Elixir and Phoenix for SMPP, which enabled integration with Airtel Zambia’s SMS services. Launched and published PremierCredit Web app, Android application version on the Google Playstore and iOS version to Apple’s AppStore.

Modified software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Offered support for active Bank applications such as OTC solutions, Proxy payments, NAPSA, NATSAVE, FNB, ABSA, Standard Charted Bank and other ProBase applications.

Provided service support, debugging on-screen errors and basic technical support. Resolved customer complaints, drafted status reports on customer service issues, and generated sales leads.

Designed and built a fiber optic network for Hybrid Poultry Farm, connecting labs, warehouses, and offices, boosting bandwidth by 50%. Implemented advanced security measures for bank networks, including firewalls, intrusion detection systems, and encryption.

Managed and maintained network firewalls, routers, and switches to ensure maximum performance and reliability. Designed and implemented virtual private networks to provide secure remote access to corporate resources.

Focused on developing teaching methodologies for mathematics and computer science. Gained foundational knowledge in educational practices and subject-specific pedagogy.

Completed secondary education, earning the Grade 12 certificate. Developed a strong academic foundation across various subjects.

Achieved the Grade 9 Certificate, marking the completion of junior secondary education. Built essential academic skills and knowledge.