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Violet Schumacher

@violetschumacher

Customer-focused operations leader who streamlines workflows, tracks KPIs, and builds high-performing teams.

United States
Message

What I'm looking for

I’m looking for a customer-first operations role where I can lead teams, manage scheduling and budgets, and use KPIs to improve performance. I want a collaborative environment that values streamlined processes and reliable execution.

I’m a customer-focused operations specialist and retail leader with a solutions-oriented approach to high-volume, multitasking environments. I prioritize competing demands to keep daily operations running smoothly and aligned with company goals.

In my current role as an Assistant Store Manager, I manage daily store operations, including scheduling, payroll tracking, and budgeting so labor costs stay on target. I analyze weekly reports and Key Performance Indicators (KPIs) to spot sales trends and implement strategies for meeting revenue goals.

I also strengthen execution through omnichannel fulfillment and systems proficiency, coordinating Buy Online, Pick Up In Store (BOPIS) workflows while using Shopify POS and ADP for inventory management, transaction processing, and personnel administration. Previously, as a Store Supervisor and DelI Clerk & Certified Trainer, I supervised teams, improved receiving processes, trained new employees on standards and POS operations, and maintained strong inventory, cash, and compliance practices.

Experience

Work history, roles, and key accomplishments

WW
Current

Assistant Store Manager

Whistle Workwear / Workworld

Jan 2025 - Present (1 year 5 months)

Managed daily store operations including scheduling, payroll tracking, and budgeting to keep labor costs aligned with corporate targets. Analyzed weekly KPI reports to drive sales performance and supported B2B voucher processing while using Shopify POS and ADP to streamline inventory, transactions, and personnel administration.

WW

Store Supervisor

Whistle Workwear / Workworld

Jan 2021 - Jan 2025 (4 years)

Supervised floor staff to maintain customer service and sales standards, while directing receiving, freight, and inter-store transfers and maintaining visual merchandising. Handled high-volume cash management, daily bank deposits, and reconciliations, and streamlined receiving to reduce lead times from freight arrival to floor placement.

RT

Deli Clerk & Certified Trainer

Ralphs Thriftway

Jan 2018 - Jan 2020 (2 years)

Cross-trained across deli, subway, and bakery during peak periods to ensure smooth service and staffing transitions. Onboarded and trained new employees on service standards, equipment safety, and POS operations, while managing inventory/food production schedules, maintaining food handling and sanitation compliance, and supporting accurate cash handling and order fulfillment.

Education

Degrees, certifications, and relevant coursework

IW

Insight School of Washington

2016 - 2019

Attended Insight School of Washington from 2016 to 2019.

Tech stack

Software and tools used professionally

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