Gaia Nizzola
@gaianizzola
Highly organized operations and administrative professional with 6+ years’ remote executive support.
What I'm looking for
I’m a highly organised operations and administrative professional with 6+ years of experience in fast-paced international environments, combining executive-level support with day-to-day operational reliability. I’m trusted by senior leadership to deliver remote cross-site support across two venues simultaneously—maintaining continuity, initiative, and independent execution.
Across my roles, I manage financial reporting and control through daily banking, cash reconciliation, bookkeeping, invoicing, petty cash tracking, and weekly/monthly reporting. I support finance directly with data entry, invoice reconciliation, supplier management, and operational links between finance and the wider team.
I also bring strong executive and people operations capabilities: meeting preparation and minutes, procurement, senior stakeholder support, onboarding administration (contracts, payroll setup, mandatory training tracking), and compliance filing. When it comes to guest-facing operations, I coordinate reservations, group bookings, private events, and special requests, while handling H&S documentation, incident reports, and safety audits.
Experience
Work history, roles, and key accomplishments
Operations & Executive Assistant
WSH Restaurants
Nov 2024 - Jan 2026 (1 year 2 months)
Provided executive-level support to senior leadership, coordinating meeting preparation, minutes, procurement, and escalated operational tasks. Managed daily banking and financial reporting with invoice reconciliation and bookkeeping support, while also running reservations, onboarding administration, and health & safety compliance.
Reception, Finance & Events Coordinator
WSH Restaurants
Jan 2023 - Nov 2024 (1 year 10 months)
Supported bookkeeping and financial administration including invoice processing, supplier chasing, reconciliation, and cash handling. Coordinated cooking school programming end-to-end and managed guest communications and private event logistics across multiple teams.
Service Operations Team Member
The Clockspire Restaurant
Jan 2020 - Jan 2023 (3 years)
Delivered high-standard customer service in a high-volume environment and supported team coordination during complex service. Assisted with training new team members to maintain operational quality.
Education
Degrees, certifications, and relevant coursework
I.P.S.S.A.R. G Casini
Professional Diploma, Hospitality Service
Professional Diploma in Hospitality Service completed at I.P.S.S.A.R. G Casini in La Spezia.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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