Giulia Agus
@giuliaagus
Organized administrative professional specializing in calendar, travel, and client support.
ItalyWhat I'm looking for
I am a highly organized, proactive administrative professional with extensive experience supporting senior-level staff in fast-paced hospitality and corporate environments. I excel at calendar management, travel coordination, event logistics, and confidential client-facing work, consistently maintaining discretion and attention to detail.
Throughout roles in hotels, restaurants, and sales & marketing administration, I managed high-volume reservations and CRM systems, coordinated meetings and travel, and supported campaign execution with accurate materials and reporting. I am comfortable communicating with international clients and preparing briefing notes to enable informed decision-making.
My strengths include strong multitasking, prioritization, problem-solving, and delivering exceptional customer service under pressure. I bring a calm, resourceful approach and a dedication to supporting teams to run smoothly and professionally.
Experience
Work history, roles, and key accomplishments
ACProvided high-level administrative support to sales and marketing teams, managing calendars, travel, campaign materials and mailing lists to ensure seamless operations and track campaign results.
Reservation Agent
SUSHISAMBA
Jan 2020 - Jan 2023 (3 years)
Managed high-volume reservation calls and online booking systems, maintained VIP guest lists and event calendars, and coordinated private dining logistics to deliver exceptional guest service.
Receptionist
The Carlton Tower, Jumeirah
Jan 2019 - Jan 2020 (1 year)
Managed front-desk operations, guest communications and booking systems while providing administrative support to hotel management and handling confidential information professionally.
HASales Associate
Harrods
Jan 2019 - Dec 2019 (11 months)
Delivered high-end customer service, managed stock and client correspondence, and maintained accurate sales records while supporting cross-departmental operations.
Education
Degrees, certifications, and relevant coursework
MLMiddlesex University London
Business & Management
2019 - 2021
Pursued studies in Business & Management with coursework and experience supporting marketing and administrative functions.
Istituto Turistico Commerciale E. Bona
Diploma of higher education, Sales & Marketing / Tourism
2013 - 2018
Completed a Diploma of higher education focused on tourism and commercial studies with emphasis on sales and marketing administration.
Tech stack
Software and tools used professionally
Availability
Location
ItalyAuthorized to work in
Job categories
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