Looking for a job

Gaby Moreno

@gabymoreno

Message

I moderate content, maintain accurate digital records, and resolve customer cases at scale.

Dominican Republic

Message

What I'm looking for

I'm looking for a role where I can apply my experience in content moderation, customer support, data accuracy, and digital operations while continuing to grow in cybersecurity and software engineering.

I currently document high-volume B2B customer interactions and case notes at CCD Health, schedule medical appointments, and keep sensitive administrative information accurate and complete.

Previously at Spark Imaging SRL, I reviewed and approved content against policy, flagged inappropriate material, maintained customer databases, and followed customer cases through resolution in CRM systems.

Across customer support, data entry, administration, logistics, and community management roles, I've built a strong record of accurate documentation, confidentiality, and independent work. I'm also developing my technical foundation through Software Engineering studies and a Google Cybersecurity Professional Certificate.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Specialist

Current

CCD Health

Jan 2026 - Present (9 months)

Accurately document high-volume B2B calls, customer interactions, and case notes while maintaining data quality. Schedule medical appointments and maintain accurate administrative and customer information across internal systems.

Data Entry CRM Documentation Customer Service Confidentiality Time Management

Content Moderator | Data Entry Specialist | Customer Service | Sales

Spark Imaging SRL

Nov 2024 - Mar 2026 (1 year 4 months)

Reviewed and approved content according to established policies, flagged and removed inappropriate material, and moderated comments and social media interactions. Updated and maintained customer databases, ensuring information was accurate, consistent, and properly recorded.

Content Moderation Data Entry CRM Customer Service Social Media Documentation Quality Control

Logistics & Sales Support Assistant

Anfitriones SAS

Jan 2024 - Nov 2024 (10 months)

Maintained inventory records and operational documentation with strong attention to accuracy and detail. Organized and archived administrative information using structured digital and physical filing systems.

Inventory Management Documentation Data Entry Administrative Support Coordination

Receptionist | Administrative Assistant

Icon Promo SRL

Mar 2020 - Oct 2023 (3 years 7 months)

Performed data entry, digital and physical filing, and administrative record management. Managed schedules, correspondence, and information across multiple areas of the business.

Data Entry Filing Administrative Support Customer Service Social Media Content Creation Community Management