At Foundever, I conduct CDD and KYC reviews for merchant onboarding, assessing company and identity information, beneficial ownership, and supporting documents.
I screen for sanctions, PEPs, and adverse media, and perform Enhanced Due Diligence when a case’s risk profile or circumstances call for it. I make approve, decline, or escalate decisions and refer suspicious or higher-risk cases for further review.
I also train and mentor junior underwriters, supporting consistent use of review procedures and knowledge sharing. Streamlined application reviews contributed to a 15% reduction in processing time.
Earlier, as a Customer Support Agent at Foundever, I handled more than 50 customer inquiries per day. As a Planner at Makita, I developed a team activity tracking system to improve visibility of activities and progress.
