Gabrielle Johnson

I am a dedicated professional with a strong background in public relations, health services, and customer engagement. My experience spans various roles where I have successfully mentored individuals, developed programs, and fostered client relations. I am passionate about applying my skills in therapy, communication, and leadership to enhance mental well-being in diverse communities.

In my current role as a Digital Support Specialist at Restaurant Brands International, I respond to over 200 daily customer inquiries, achieving a remarkable 95% client satisfaction rate and increasing retention by 20%. My previous experience as a Software Developer at Florida A&M University allowed me to design integration solutions that significantly reduced processing time and downtime, showcasing my technical acumen and problem-solving abilities.

Additionally, I have led mentoring activities for STEM students, developed health education programs during the COVID-19 pandemic, and managed marketing campaigns that resulted in substantial increases in engagement. I am committed to continuous improvement and making a positive impact in every community I serve.