Gabriella Malkoun

Delivered attentive, personalized service while managing front-end responsibilities in a fast-paced environment. Provided tailored product recommendations and closed sales through active listening and customer engagement. Maintained organized inventory systems, handled incoming shipments, and ensured timely restocking.

Audited medical records and observed release of information protocols. Studied Medical Spanish terminology and interned in a clinical setting, gaining experience in health administration, patient coordination, and cross-cultural healthcare communication. Assisted with patient registration, intake, and medical data entry in a bilingual healthcare setting.

Maintained accurate customer records and managed confidential data with discretion. Handled intake and scheduling tasks similar to front desk and HIM support roles. Engaged with a high volume of clients daily, providing clear and informative service to guide decision-making and build strong client relationships.

Operated register, processed transactions accurately, and managed point-of-sale systems. Provided friendly customer service, answered questions, and resolved concerns with empathy and professionalism. Maintained cleanliness and order in the front-end area while supporting store operations.

Activities and societies: Medglobal Nextgen Club, Radical Public Health (RPH), Global Health Student Interest Group Association (GHSIG), Association of Future Healthcare Administrators (AFHA)

Pursuing a Bachelor of Science in Integrated Health Studies with a minor in Nutrition. Relevant coursework includes Ethics and Law in Health, Statistics, Economics, Nutrition, Bio/Anatomy/Chemistry/Program Design. Expected to graduate in May 2026.

Anticipated Master's in Health Information Management. This program will build upon foundational knowledge in healthcare administration and data management.

Completed certifications in Introduction to Healthcare Accounting and Introduction to Healthcare Management. These programs provided foundational knowledge in financial and administrative aspects of healthcare.

Activities and societies: Audited medical records and observed release of information protocols. Learned privacy regulations similar to HIPAA and JCAHO standards.

Participated in an International Study Abroad program focusing on Medical Spanish Terminology and Health Sciences. Interned in a clinical setting, gaining experience in health administration, patient coordination, and cross-cultural healthcare communication. Assisted with patient registration, intake, and medical data entry in a bilingual healthcare setting.