At Universal Healthcare MSO, I conduct outreach, wellness checks, and Health Risk Assessments to support program enrollment and close member care gaps. I manage a low-acuity caseload under clinical supervision and document outreach and care plans in the electronic Case Management system.
I also gather clinical records from external providers and manage closed-loop referrals to community and social service agencies. In Interdisciplinary Care Team meetings, I prepare documentation and advocate for member preferences.
At Kiddo Educational Services, I provided individualized therapy sessions for children with behavioral and developmental challenges. I worked with supervisors and families to track progress, adjust strategies, and support the generalization of skills at home and school.
At the Food Security and Basic Needs Center at UC Santa Barbara, I supported more than 100 student clients as they navigated eligibility for public benefits. I also served as an authorized representative and liaison with county offices to resolve benefit discrepancies.
