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Gabriela Orum

@gabrielaorum

Ambitious operations manager skilled in process improvement, team leadership, and stakeholder relations.

United Kingdom
Message

What I'm looking for

I seek an operations or retail leadership role where I can drive process improvements, mentor teams, and collaborate cross-functionally to deliver measurable results.

I am an ambitious, highly organized operations manager with experience leading teams in retail and property sales, and a background in law. I consistently deliver process improvements, having driven compliance from 65% to 90% and reduced product losses by £44,000 through targeted operational programs.

My experience spans trainee sales negotiation, multi-site retail operations, coaching, and front-of-house administration where I trained new hires, managed cash and inventory, and coordinated cross-functional stakeholders to ensure smooth transactions. I combine strong analytical skills with excellent communication to build relationships and improve performance.

I bring a proactive approach to problem-solving, meticulous attention to detail, and the ability to thrive under pressure while fostering team development and delivering measurable business results.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

University of Westminster logoUW

University of Westminster

Bachelor of Arts, Law

2015 - 2019

Grade: 2:1

Completed a Bachelor of Arts (Law) with a 2:1, covering core legal subjects and practical legal skills.

BF

Bishop Thomas Grant School Sixth Form

A Levels and BTEC, A Levels / BTEC Business

2013 - 2015

Grade: Spanish (A), Sociology (B), BTEC Business (D*)

Completed A-levels and a BTEC in Business, achieving A in Spanish, B in Sociology and a Distinction* in BTEC Business.

BS

Bishop Thomas Grant Secondary School

GCSEs, Secondary Education

2008 - 2013

Grade: 10 GCSEs A*–C

Completed secondary education with 10 GCSEs at grades A*–C, including English and Maths.

Tech stack

Software and tools used professionally

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Gabriela Orum - Trainee Sales Negotiator - Kinleigh Folkard & Hayward | Himalayas