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Gabriela Lara

@gabrielalara

Administrative assistant at Farmaregistro y Diversos, S.A. de C.V., who coordinated confidential documentation and translated selected documents.

El Salvador

Message

At Farmaregistro y Diversos, S.A. de C.V., I worked as an Administrative Assistant and receptionist, serving customers in person, by telephone, and by email. I coordinated and prepared confidential internal documentation and translated selected documents.

At Telus International, I handled customer inquiries and resolved technical issues in real time. I was a top performer for six consecutive months.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Telus International

Jan 2021 - Dec 2022 (1 year 11 months)

Managed customer inquiries and resolved technical issues in real time, improving customer satisfaction and loyalty through efficient, personalized solutions. Top performer for 6 consecutive months.

Customer Service Problem Solving Technical Support

Administrative Assistant

Farmaregistro y Diversos, S.A. de C.V.

Jan 2014 - Dec 2020 (6 years 11 months)

Provided in-person, telephone, and email customer service; coordinated and prepared confidential internal documentation; and translated selected documents.

Customer Service Document Management Translation Organization