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Jaime Garcia

@jaimegarcia2

Customer service agent at Latin American Coalition who handled client communications and scheduled appointments.

At Latin American Coalition, I handled incoming client communications and connected people with the departments and services they requested. I also scheduled appointments.

Previously, I supported customers with internet service assistance at Teleperformance SV and entered billing and collection data at Reteca S.A and V&G of Guatemala.

Experience

Work history, roles, and key accomplishments

Customer Service Agent

Latin American Coalition

May 2025 - Aug 2026 (1 year 3 months)

Handled and managed incoming communication for clients and respective departments and services requested. Scheduled appointments.

Customer Service Communication Skills Appointment Scheduling

Driver

Automan Automotive Workshop

Oct 2023 - Apr 2024 (6 months)

Drove vehicles for test drives, purchased spare parts, and provided automotive mechanical assistance.

Driving Automotive Mechanical Support

Call Center Customer Service

Teleperformance SV

Sep 2021 - Feb 2022 (5 months)

Provided customer service focused on internet service assistance.

Customer Service Technical Support Internet Troubleshooting

Bill and Invoice Data Entry

Reteca S.A

Nov 2018 - Feb 2020 (1 year 3 months)

Managed data for billing of plumbing hardware, tools, and white goods. Assisted with warehouse cleanliness, order, and inventories, and entered collection data.

Data Entry Billing Inventory Management Data Management