Karla Flores

Recorded and verified credit transactions, leasing agreements, and debt assignments; generated payment provisions and payment requests while coordinating with sales and distributor teams to resolve documentation issues and reporting on pending payments and sales closures.

Processed coffee liquidation and freight payments, prepared credit requests and promissory notes, issued checks to producers, maintained producer records, and provided customer service via phone and email while managing agency budgets and credit notes.

Processed coffee liquidation transactions, prepared credit requests and promissory notes, issued checks to producers, updated producer records, and provided customer service by phone and email.

Updated employee files and managed administrative records to support HR operations and internal administrative workflows.

Contributed to an improvement project on OEE indicator monitoring during a short-term internship supporting operational efficiency initiatives.

Bachelor's Degree in Business Administration completed between 2018 and 2022, focusing on business administration fundamentals and practical administrative experience.