Karla Flores
@karlaflores1
Business administration professional skilled in credit, payments, and customer support.
What I'm looking for
I am a Business Administration graduate with hands-on experience in credit processing, payment requests, and customer support across finance and commercial operations. I have worked with internal systems to record transactions, prepare payment provisions, and generate reports for stakeholders.
At Autofácil and Comercial Exportadora, I processed liquidation transactions, prepared credit requests and promissory notes, issued checks, and managed electronic payment requests while communicating with sales, distributors, and producers to resolve documentation issues.
I contributed to administrative and HR tasks including employee file updates, administrative file management, and agency budgeting, and supported an OEE improvement project during an operations internship. I am detail-oriented, comfortable with Microsoft Office and Google Workspace, and hold certifications in Excel and ISO 9001:2015 internal auditing.
I seek to grow in remote administrative or finance roles where I can apply my skills in credit and payments, budgeting, and customer service while continuing to develop professionally in finance operations and process improvement.
Experience
Work history, roles, and key accomplishments
Administrative & Finance Assistant
Autofácil, S. A. de C.V.
Nov 2024 - May 2025 (6 months)
Recorded and verified credit transactions, leasing agreements, and debt assignments; generated payment provisions and payment requests while coordinating with sales and distributor teams to resolve documentation issues and reporting on pending payments and sales closures.
Customer Service Assistant
Comercial Exportadora S. A. de C.V.
Jan 2024 - Oct 2024 (9 months)
Processed coffee liquidation and freight payments, prepared credit requests and promissory notes, issued checks to producers, maintained producer records, and provided customer service via phone and email while managing agency budgets and credit notes.
Customer Service Assistant
Comercial Exportadora S. A. de C.V.
Apr 2023 - Jan 2024 (9 months)
Processed coffee liquidation transactions, prepared credit requests and promissory notes, issued checks to producers, updated producer records, and provided customer service by phone and email.
Administrative & HR Intern
Comercial Exportadora S. A. de C.V.
Dec 2022 - Mar 2023 (3 months)
Updated employee files and managed administrative records to support HR operations and internal administrative workflows.
Intern
HanesBrands
Oct 2022 - Dec 2022 (2 months)
Contributed to an improvement project on OEE indicator monitoring during a short-term internship supporting operational efficiency initiatives.
Education
Degrees, certifications, and relevant coursework
Universidad Evangélica de El Salvador
Bachelor's Degree in Business Administration, Business Administration
2018 - 2022
Bachelor's Degree in Business Administration completed between 2018 and 2022, focusing on business administration fundamentals and practical administrative experience.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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