At CHI Company (US), I managed customer inquiries across in-person, telephone, and digital channels, sharing information about products, pricing, availability, and delivery schedules.
I coordinated customer orders for poultry, live chickens, and hatchery products, supporting accurate processing and timely fulfillment.
At ACCIÓN, I served as a primary point of contact for high-value clients and commercial accounts, handling inquiries and resolving service concerns.
I also oversaw daily customer support workflows, assisted junior customer service staff, and worked with credit and risk management teams on customer onboarding.
