At Malt, I manage the end-to-end Order-to-Cash cycle for Spanish enterprise clients, from purchase orders through invoicing, collections, cash application and dispute resolution. I designed the standard operating procedure for legal recovery, defining entry criteria, thresholds, responsibilities and escalation steps.
At Angel Aligner, I established the European Accounts Receivable function as the company expanded across EMEA. I designed its dunning program, developed 10 department SOPs and implemented a credit limit matrix for dealers.
At WPP, I supported the transition of EMEA agencies into the Madrid shared service center. I issued invoices under contractual terms and managed e-invoicing platforms, resolving rejections with collectors.
At IBM, I managed Accounts Receivable and Cash Operations for the Italian market, including collections, cash application and month-end close in SAP. As Business Analytics focal point, I developed Power BI and Excel dashboards for collection performance, credit exposure and cash flow trends.
