Frenchie Paschal-White

I am a dedicated customer support professional with extensive experience in high-volume call centers, collections, and small business operations. I consistently manage calls promptly and professionally while maintaining accurate records and adhering to regulatory requirements.

As co-owner of a local lawn care business, I met with clients, managed finances, supervised crews, and maintained strong client relationships, demonstrating operational and managerial capabilities. I have negotiated payment plans, ensured FDCPA compliance in collection roles, and used multiple CRM systems to track accounts and performance metrics.

My background includes remote dispatching, appointment scheduling, and qualifying clients for services, showing adaptability across in-person and remote customer-facing roles. I bring strong communication, conflict resolution, and time-management skills alongside a calm demeanor under pressure.

I hold a Computer Science certificate, am a commissioned Florida Notary Public, and a Certified Loan Signing Agent. I am seeking a part-time role where I can leverage my customer service, collections, and administrative strengths to exceed expectations.