Fredrick Tetteh

I am a tech-savvy and customer-focused professional with over 4 years of proven success in technical support, customer service, and asset recovery consulting. My experience has equipped me with strong skills in troubleshooting, client relationship management, and system optimization. I thrive in high-pressure situations, balancing multiple priorities while delivering exceptional service and results.

In my current role as an Asset Recovery Consultant at ABG Consult, I have successfully recovered significant non-performing assets through strategic client outreach and negotiation techniques. I also provide technical and customer support to clients navigating account resolution processes, and I have trained junior staff on asset tracing protocols and CRM systems. My previous experience at the National Health Insurance Authority further honed my skills in delivering first-line technical support and enhancing service delivery through workflow optimization.