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FD
Open to opportunities

Fredrick Dixon

@fredrickdixon

Motivated IT support professional skilled in technical troubleshooting and customer service.

United States
Message

What I'm looking for

I am seeking an IT support role where I can apply hands-on troubleshooting, maintenance, and customer service skills while growing technical expertise in networking and security.

I am a highly motivated and adaptable IT support professional with foundational training in hardware, software, networking, and system security through coursework toward a Computer Information Technology certificate.

I have hands-on experience performing routine maintenance and repairs on computer systems and basic industrial equipment, supporting technical operations, and resolving end-user issues with professionalism and clear communication.

I work well independently and in teams, prioritize tasks effectively under pressure, and bring attention to detail, critical thinking, and a customer-focused approach to every assignment.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

TC

Texarkana Junior College

Certificate, Computer Information Technology

2006 -

Activities and societies: Lab projects, technical troubleshooting, system maintenance, and collaborative class projects.

Completed coursework toward a Certificate in Computer Information Technology with hands-on labs covering hardware, software, networking, and technical troubleshooting.

DS

Douglas High School

High School Diploma, Secondary Education

High School Diploma awarded; completed secondary education in Oklahoma City with general academic coursework.

Tech stack

Software and tools used professionally

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Fredrick Dixon - Computer IT Student - Texarkana Junior College | Himalayas