Fredrick Dixon
@fredrickdixon
Motivated IT support professional skilled in technical troubleshooting and customer service.
What I'm looking for
I am a highly motivated and adaptable IT support professional with foundational training in hardware, software, networking, and system security through coursework toward a Computer Information Technology certificate.
I have hands-on experience performing routine maintenance and repairs on computer systems and basic industrial equipment, supporting technical operations, and resolving end-user issues with professionalism and clear communication.
I work well independently and in teams, prioritize tasks effectively under pressure, and bring attention to detail, critical thinking, and a customer-focused approach to every assignment.
Experience
Work history, roles, and key accomplishments
Computer IT Student
Texarkana Junior College
Jan 2006 - Present (20 years 5 months)
Completed coursework toward a Certificate in Computer Information Technology, performing hands-on hardware/software troubleshooting and routine maintenance while providing customer support in lab and campus settings.
Education
Degrees, certifications, and relevant coursework
Texarkana Junior College
Certificate, Computer Information Technology
2006 -
Activities and societies: Lab projects, technical troubleshooting, system maintenance, and collaborative class projects.
Completed coursework toward a Certificate in Computer Information Technology with hands-on labs covering hardware, software, networking, and technical troubleshooting.
Douglas High School
High School Diploma, Secondary Education
High School Diploma awarded; completed secondary education in Oklahoma City with general academic coursework.
Availability
Location
Authorized to work in
Job categories
Skills
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