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Franklin DupreFD
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Franklin Dupre

@franklindupre

Detail-oriented administrative professional with e-commerce and print expertise.

United States
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What I'm looking for

I seek remote data entry or administrative roles where I can apply e-commerce, creative, and workflow optimization skills for process-driven impact.

I am a detailed-oriented Administrative Assistant with 5+ years of experience in project management, e-commerce operations, and high-volume print services. I design, run, and manage an online Square-based store and have a strong track record of improving workflows and ensuring order accuracy.

At The UPS Store I operate and maintain digital and Canon print/copy machines, perform finishing services, and meet strict production deadlines while supporting inventory and machine upkeep. As a freelancer I fulfilled digital and physical orders, managed inventory, packed and shipped products, and implemented process improvements to boost efficiency and customer satisfaction.

I bring strong Microsoft Office, Google Drive, and Adobe Suite skills, combined with hands-on logistics, customer service, and file management experience. I seek opportunities in the DMV area or remote roles where I can contribute operational excellence and scalable e-commerce or administrative solutions.

Experience

Work history, roles, and key accomplishments

The UPS Store logoTS
Current

Print & Customer Service Associate

The UPS Store

Sep 2025 - Present (9 months)

• Operated and maintained high-volume digital and Canon print/copy machines for business and personal jobs.
• Organized complex pick up, drop off, and shipping orders at 50 words per minute at 99% accuracy.
• Collaborated with a team of 3-6 associates to resolve customer related issues, ensure satisfaction, and deliver professional-quality results.

ColdCoalTV logoCO
Current

Order Manager & Designer

ColdCoalTV

Dec 2020 - Present (5 years 6 months)

• Created and represented 3 different brands and coordinated 20+ projects.
• Designed an e-commerce website currently holding 4 digital store items and fulfilled several commission requests.
• Scheduled and hosted a fundraiser that generated $300 in profits for a new PC.
• Increased a YouTube channel's average viewership by 365%.

Education

Degrees, certifications, and relevant coursework

Bowie State University logoBU

Bowie State University

Advertising Design

2015 - 2018

Completed undergraduate studies in Advertising Design at Bowie State University from 2015 to 2018.

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