I seek remote data entry or administrative roles where I can apply e-commerce, creative, and workflow optimization skills for process-driven impact.
Franklin Dupre
@franklindupre
Detail-oriented administrative professional with e-commerce and print expertise.
What I'm looking for
I am a detailed-oriented Administrative Assistant with 5+ years of experience in project management, e-commerce operations, and high-volume print services. I design, run, and manage an online Square-based store and have a strong track record of improving workflows and ensuring order accuracy.
At The UPS Store I operate and maintain digital and Canon print/copy machines, perform finishing services, and meet strict production deadlines while supporting inventory and machine upkeep. As a freelancer I fulfilled digital and physical orders, managed inventory, packed and shipped products, and implemented process improvements to boost efficiency and customer satisfaction.
I bring strong Microsoft Office, Google Drive, and Adobe Suite skills, combined with hands-on logistics, customer service, and file management experience. I seek opportunities in the DMV area or remote roles where I can contribute operational excellence and scalable e-commerce or administrative solutions.
Experience
Work history, roles, and key accomplishments
Print & Customer Service Associate
The UPS Store
Sep 2025 - Present (0 months)
• Operated and maintained high-volume digital and Canon print/copy machines for business and personal jobs.
• Organized complex pick up, drop off, and shipping orders at 50 words per minute at 99% accuracy.
• Collaborated with a team of 3-6 associates to resolve customer related issues, ensure satisfaction, and deliver professional-quality results.
Order Manager & Designer
ColdCoalTV
Dec 2020 - Present (4 years 9 months)
• Created and represented 3 different brands and coordinated 20+ projects.
• Designed an e-commerce website currently holding 4 digital store items and fulfilled several commission requests.
• Scheduled and hosted a fundraiser that generated $300 in profits for a new PC.
• Increased a YouTube channel's average viewership by 365%.
Education
Degrees, certifications, and relevant coursework
Bowie State University
Advertising Design
2015 - 2018
Completed undergraduate studies in Advertising Design at Bowie State University from 2015 to 2018.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
coldcoaltv.square.siteSalary expectations
Social media
Skills
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