FUfrankie User
@frankieuser1
Experienced hospitality professional skilled in front-of-house service and guest relations.
ItalyWhat I'm looking for
Sono un professionista dell'accoglienza con esperienza consolidata come chef de rang e addetto sala in strutture alberghiere e ristorative in Italia e Regno Unito. Ho coordinato il personale di sala, gestito il servizio, curato la mise en place e fornito assistenza clienti, mantenendo elevati standard di attenzione al dettaglio e soddisfazione degli ospiti.
Ho esperienza anche nella gestione dati di prenotazioni e pacchetti turistici, con competenze in CRM e conoscenze base di SEO; parlo italiano madrelingua e inglese fluente, sono dinamico, determinato e orientato alla risoluzione rapida dei problemi operativi.
Experience
Work history, roles, and key accomplishments
Chef de rang
Negombo Parco Idrotermale
Jan 2021 - Jan 2024 (3 years)
Provided guest reception and assistance, conducted surveillance and control across facility operations, and supported front-of-house service delivery from 2021 to 2024.
Chef de rang
Hotel Ambasciatori
Jan 2019 - Dec 2019 (11 months)
Managed dining room service, handled guest requests, and coordinated front-of-house staff to ensure high-quality guest experiences in 2019.
Agency Data Clerk
Imperatore Travel
Jan 2018 - Dec 2018 (11 months)
Entered and managed booking and travel package data, maintained client records and reservation systems in 2018 to support agency operations.
Chef de rang
Hotel Le Querce
Jan 2017 - Dec 2017 (11 months)
Handled dining service and guest care, managed guest requests and coordinated dining staff to maintain service standards in 2017.
Waiter
Cote Brasserie
Jan 2015 - Jan 2016 (1 year)
Supervised service and prepared dining areas, including mise en place, table setup and buffet preparation while working in London from 2015 to 2016.
Night Striker
Millennium Mayfair
Jan 2013 - Dec 2013 (11 months)
Performed night surveillance duties, prepared mise en place for tables and buffets, and supported overnight operations in 2013.
Education
Degrees, certifications, and relevant coursework
Liceo Scientifico ad Indirizzo Informatico
Diploma di Maturità Scientifica, Informatica / Scienze
2003 -
Diploma in Liceo Scientifico con indirizzo informatico, con formazione in materie scientifiche e informatiche.
Availability
Location
ItalyAuthorized to work in
Job categories
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