Francis User

Took Animaps.ai from an initial idea to a production SaaS with 20,000+ users, owning end-to-end execution across product research, feature definition, UX, implementation, deployment, payments, customer support, and ongoing iteration.

Configured HubSpot CRM, workflows, sequences, templates, and reports; built prospect datasets including ~4,000 sourced leads; generated $22K in upselling over two months and was promoted to Sales Department Manager after two months.

Coordinated 10 API integrations to launch new logistics corridors, improved customs declaration workflows, and oversaw 9 major product rollouts including branded tracking pages, a Shopify app, pricing-flow improvements, and KPI dashboards.

Contributed to the development and launch of Privaworld, a data-privacy compliance SaaS; launched the company website, supported product positioning and marketing, and redesigned the software UI/UX for its second version.

Built a database of 6,000+ prospects and generated 130+ meetings during the COVID period; promoted to team lead after six months and managed five business developers.

Managed 180 accounts across 13 African countries with territory, partner, and pre-sales teams; closed 23 deals and uncovered the largest regional opportunity ($1.2M, Mali's largest telecom), contributing to a team result of $900K revenue.

Completed the Growth & Data Automation Course at Le Wagon in 2023.

Completed the Full-Stack Web Development Bootcamp at Le Wagon in 2022, earning an RNCP Level 6 Web Application Designer and Developer qualification.

Master's in International Business & Management from IAE Saint-Étienne, France, completed in 2018.