At MSH CHINA ENTERPRISE SERVICE CO., LTD, I manage a multi-country insurance portfolio and use data insights to support client retention and revenue growth. I gathered requirements for cross-border TPA solutions and built automated data pipelines and Power BI dashboards for claims, sales KPIs, and operations.
At RGC/SUNPAY PLC, I developed performance reporting and led process optimization projects, including improving core IT systems and data checks. Earlier, at OPPO/TOPCOMMUNICATION CO.,LTD, I analyzed product and market data, contributing to a 23% improvement in campaign response rates.

