Francisco Jaime
@franciscojaime
Multilingual real estate agent with strong analytical, teaching and customer support skills.
What I'm looking for
I am a dedicated professional with a diverse background in education, real estate, and customer support. My journey began as an English teacher, where I honed my communication skills by delivering tailored lessons to various age groups and proficiency levels. This experience laid the foundation for my current role as a Real Estate Buyer’s Agent, where I represent clients in residential and commercial property transactions, managing the entire buying process from search to closing.
In addition to my real estate expertise, I have worked as a Reputation Management Specialist and Customer Support Agent, where I enhanced brand reputation and provided multilingual support for a global trading platform. My analytical skills have enabled me to develop strategies that improve customer feedback and track performance metrics, ensuring continuous improvement in service delivery.
Experience
Work history, roles, and key accomplishments
Buyer's Agent
RESMA
Jan 2023 - Present (2 years 5 months)
Representing clients in residential, land, and commercial property transactions, managing the entire buying process from search to closing, catering to both national and international investors in a primarily English-speaking market.
Reputation Management Specialist
Quadcode
Jan 2023 - Jan 2025 (2 years)
Enhanced the brand's online reputation by managing ratings and reviews, developing strategies to improve star ratings and customer feedback, analyzing market trends, and collaborating with cross-functional teams.
Customer Support Agent
Quadcode
Feb 2020 - Jan 2023 (2 years 11 months)
Provided multilingual support for a global trading platform, resolving technical, billing, and account issues, handling sensitive documentation in compliance with KYC and AML procedures.
Real Estate Agent & Team Leader
Red Norte Inmobiliaria
Jan 2016 - Feb 2020 (4 years 1 month)
Led a team of 15 agents, managing client relations in multiple languages, optimizing sales processes, and implementing CRM systems to enhance service delivery and boost conversion rates.
English Teacher
CIP
Jan 2014 - Jan 2016 (2 years)
Taught English to children, teenagers, college students, and professionals, delivering structured lessons tailored to various age groups and proficiency levels.
Religious Missionary
Self Employed
Jan 2011 - May 2013 (2 years 4 months)
Served as a missionary, engaging with communities and providing support in various capacities.
Education
Degrees, certifications, and relevant coursework
LDS Business College
Bachelor's Degree (truncated), Business Administration
2010 -
Pursued studies in Business Administration, gaining knowledge in management, marketing, and finance.
Universidad Autónoma de Nuevo León
Bachelor's Degree (truncated), Actuarial Science
2016 - 2019
Studied Actuarial Science, focusing on statistical methods and financial mathematics to assess risk in insurance and finance.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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