Franciene Cox
@francienecox
I am a Learning & Development Manager, SAP instructional designer, and change leader.
United StatesWhat I'm looking for
I hold an MBA in Global Leadership and a BS in Business Administration and bring 10+ years of experience in learning and development, instructional design, technical writing, and SAP/SCM implementations.
I have led global SAP S/4HANA and APO training initiatives, managed cross-functional teams, and delivered end-to-end learning solutions that supported major implementations, user adoption, and change management. I develop instructor-led, virtual, and eLearning curricula, storyboards, job aids, and documentation that meet business and technical needs.
I specialize in change management and agile project delivery, mentoring others, and using tools like Articulate 360, Adobe Captivate, Camtasia, Enable Now, and SuccessFactors to create scalable, measurable training that improves performance and drives adoption.
Experience
Work history, roles, and key accomplishments
KISAP APO Content Specialist
Kimberly-Clark
Nov 2018 - Feb 2022 (3 years 3 months)
Managed and delivered SAP APO content and global supply-planning training, producing multilingual learning materials and supporting S/4HANA and APO migrations across regions.
DLSr. Project Manager
Delta Air Lines
Jul 2018 - Nov 2018 (4 months)
Managed Agile global learning and eLearning IT projects, creating aviation training and Agile/Scrum courses and delivering instructor-led and virtual programs within aggressive deadlines.
ANSoftware Instructional Designer
Anthem
Apr 2018 - Jul 2018 (3 months)
Led Nimbus Framework documentation and training, converting application changes into step-by-step user guides, online help, and Nimbus Bootcamp LMS materials to support weekly releases.
OCM Project Manager
Trace Point Consulting
Oct 2016 - Nov 2016 (1 month)
Led Train-the-Trainer program for over 70 classroom trainers, improving frontline performance and achieving a 20% reduction in turnover while increasing sales associate productivity.
3MProject Manager, Instructional Designer
3M
Jun 2015 - Jul 2016 (1 year 1 month)
Developed and implemented Polaris Finance and HR training curricula in SuccessFactors, mapping T-codes to courses and ensuring curriculum alignment with process owners and SMEs.
SILead Instructional Designer
Siemens
Jun 2014 - Mar 2015 (9 months)
Led recreation of Siemens' SAP multi-module SPIRIDON training into an improved global online tool, incorporating video and templates and increasing course creation turnaround by 50-75%.
SAP Instructional Designer
Cameron International
Apr 2013 - Jun 2014 (1 year 2 months)
Developed SuccessFactors and SAP training materials, including step-by-step guides, e-learning simulations, and blended end-user training delivered across multiple locations.
NMSAP Lead Instructional Designer
Newmont Mining
Jan 2011 - Mar 2013 (2 years 2 months)
Managed SAP ERP implementation training for HR, Finance, and Payroll, designing ILT and e-learning content, simulations, and SCORM-compliant LMS deployment for global users.
Education
Degrees, certifications, and relevant coursework
CUColorado Technical University
Master of Business Administration, Global Leadership
Master of Business Administration with a focus on Global Leadership from Colorado Technical University.
CUColorado Technical University
Bachelor of Science in Business Administration, Public Administration
Bachelor of Science in Business Administration with a concentration in Public Administration from Colorado Technical University.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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