Frances Eichten

Managed high-volume inbound calls and served as primary point of contact for visitors. Coordinated catering, calendars, internal communications, and event logistics while supporting facilities and business functions.

Designed custom floral installations and event arrangements, built websites using Squarespace, and coordinated vendors, materials, and logistics for creative projects and events. Maintained project documentation and schedules while balancing multiple clients.

Coordinated daily office operations for a corporate workplace of 300+ employees, managed shipping and mail distribution, and handled supply inventory and expense reconciliation. Provided backup reception support and coordinated daily lunches for over 300 employees.

Assisted clients with custom floral orders and event arrangements, created floral arrangements, coordinated incoming shipments, and organized logistics for workshops and private events. Maintained a clean and organized studio space.

Managed ordering, tracking, and inventory of products based on sales projections and seasonal demand. Developed improved administrative processes and collaborated across departments to coordinate program logistics.

Managed front desk operations, handled appointment scheduling and client intake documentation, maintained studio space, and assisted in planning and executing monthly charity events.

Created merchandising plans for bi-monthly displays and implemented standard operating procedures to maximize efficiency and cross-departmental communication.

Coordinated daily operations of the floral department including inventory management, merchandising schedules, and display execution. Developed process documentation and oversaw setup for major promotional displays.

Interdisciplinary program combining visual design, marketing strategy, and communication studies, with a focus on branding, storytelling, and visual systems.