Open to opportunities

Lauren H

@laurenh

I’m a detail-driven Administrative & Operations Coordinator and Creative Project Lead, aligning stakeholders and workflows from intake to delivery.

United States

Message

What I'm looking for

I’m looking for a role where I can own operations and creative workflow—building SOPs, coordinating stakeholders, and supporting digital content/web projects. I want a fast-moving team that values clear communication, UX-minded organization, and continuous process improvement.

I’m a detail-oriented Operations and Creative Coordination professional with 8+ years of experience managing high-volume workflows, digital project lifecycles, and stakeholder communications. I bring administrative structure, clear process documentation, and light copy support to keep teams moving in fast-paced environments.

In my current role, I provide administrative, operational, and executive support for a multi-functional organization. I coordinate procurement, manage vendor and contractor relationships, maintain training and compliance documentation, and develop SOPs and workflows that improve efficiency and cross-functional communication.

Previously as a Creative Lead, I managed end-to-end digital content and web-based initiatives—from concept through publication. I design and produce digital workbooks and visual content using Canva, build and maintain website content and page layouts, and apply UX principles like information architecture and user flows to make complex resources clear and usable.

I also bring strong research and case-management experience from my paralegal work, where I coordinated high-volume caseloads, tracked deadlines and documentation requirements, and performed legal research to support eligibility and strategy decisions. Earlier in my career, I led community creative workshops and events, managing logistics, procurement, and revisions while maintaining consistent communication throughout the project lifecycle.

Experience

Work history, roles, and key accomplishments

Current

Administrative & Operations Coordinator

Current

St Aloysius

Aug 2025 - Present (1 year)

Provided administrative, operational, and executive support for a multi-functional childcare organization, including managing requests from staff, parents, and the facility. Coordinated procurement and vendor/contractor relationships, maintained compliance documentation, and developed SOPs and operational workflows.

Administrative Support Operations Management Procurement Vendor Management SOP Development Compliance Documentation

Creative Lead

Web Wander Studio

Jan 2021 - Jan 2025 (4 years)

Led end-to-end development and execution of digital content, educational resources, and web-based projects from concept through publication. Designed and produced digital workbooks and guides in Canva, built website content and user flows using UX and information architecture principles, and used audience/market research to inform content and product improvements.

Project Management Canva Information Architecture User Flows Audience Research Market Research

Personal Injury Paralegal

Napoli Shkolnik Law Firm

Jan 2020 - Jan 2024 (4 years)

Managed communications for a portfolio of 3,000+ clients and coordinated high-volume case workflows by tracking deadlines, documentation requirements, approvals, and milestones. Conducted legal research to support eligibility and compensation determinations, maintained comprehensive case records, and ensured compliance with legal regulations and Victim Compensation Fund requirements.

Document Management Legal Research Legal Compliance Victim Compensation Fund Requirements Administrative Support

Lead Creative Facilitator & Artist

Painting and Pinot

Planned and facilitated creative workshops and community events, coordinating schedules, materials, participant needs, and event logistics. Managed vendor procurement for art and event supplies, supported partnership programs by completing required documentation and approvals, and created visual content and marketing materials to support brand awareness and engagement.

Event Logistics Procurement Vendor Management Community Partnership Revision Management Visual Content Creation Marketing Materials