Open to opportunities

Briana Drake

@brianadrake

Message

I create client-focused designs and deliver thoughtful customer experiences.

United States

Message

What I'm looking for

I'm looking for a role where I can combine client-focused design, project coordination, customer relationships, and hands-on operational support.

I've created client-specific designs at Paramount Facility Management, developing 2D and 3D drawings for fabrication while managing project deadlines, tasks, and progress.

At Torrid, I built lasting customer relationships by curating outfits for lifestyles and events, using shopping history to recommend products, and supporting loyalty and credit-card enrollment. I also processed shipments, maintained back rooms, and assisted with weekly floor sets.

My experience at School of Visual Arts and Hooven and Sons combines facility operations, technical troubleshooting, inventory management, client communication, and support for artists and creative projects.

Experience

Work history, roles, and key accomplishments

Current

Business Owner

Current

Frogbert and Friends

May 2026 - Present (3 months)

I write, edit, and publish original written works including books, articles,
and digital content. Conceptualize and create original illustrations to complement written materials. Along with managing the entire publishing process, including drafting, proofreading, formatting, and coordination with printers or digital platforms. I also market and promote published works through social media.

Excel Project Management Microsoft Office Account Management Shopify

Sales Associate

Torrid

Jan 2017 - Jan 2025 (8 years)

Provided customer service, processed transactions, and managed stock and back rooms. Assisted customers with outfit curation and promoted loyalty accounts and store credit cards.

Customer Service Cash Handling Stock Management Multitasking Sales Loyalty Programs

Administrator/Designer

Paramount Facility Management

Jan 2021 - Jan 2024 (3 years)

Managed multiple projects by setting deadlines and tracking progress. Developed 2D and 3D designs for client marketing and collaborated with development teams.

Project Management Design 2D 3D Design Market Research Collaboration

Client Relations

Hooven and Sons

Jan 2018 - Jan 2020 (2 years)

Built and maintained client relationships through various communication channels. Communicated client needs to painters and provided technical assistance to artists.

Client Relations Technical assistance Research

Operations/Digital Lab Assistant

School of Visual Arts

Jan 2016 - Jan 2019 (3 years)

Provided technical support and maintenance for studio facilities and equipment. Assisted with inventory management and implemented operational improvements.

Technical Support Maintenance Inventory Management Operational Efficiency Troubleshooting