Francesco User

Developing a new international B2B business model focused on identifying, evaluating and acquiring foreign distributors. Conducting market research and managing B2B outreach for industrial packaging machinery.

Managed daily customer service in a high-traffic international hub in Shinjuku. Handled cash management and optimized service speed during peak hours.

Facilitated high-end sales by providing expert product descriptions to international tourists in English, Japanese and Italian. Handled cash management and stock replenishment.

Provided reception and information services during international trade fairs. Managed crowd flow and security for major public events.

Activities and societies: Exchange Program: Keio University, Tokyo (2025). Specialized in Business Japanese: Keigo, corporate etiquette, formal correspondence and professional networking. Core coursework: Political Economy, Corporate Management & Marketing, Japanese Economic Law, Business Ecosystems, International Institutions, Principles of Economics.

Master’s degree in Languages, Economies & Institutions of Asia (Japan), including an exchange program at Keio University in Tokyo and specialization in Business Japanese.

Activities and societies: Overseas Program: Aoyama Gakuin University, Tokyo (2022 – 2023). Focus on Japanese language and society, cross-cultural and international communication.

Bachelor’s degree in Languages, Markets & Cultures of Asia, with an overseas program at Aoyama Gakuin University in Tokyo and focus on Japanese language and society.