Emilia Davydova
@emiliadavydova
I manage international B2B customer relationships, onboarding, CRM workflows, and long-term service adoption.
ItalyWhat I'm looking for
I'm the main contact for international B2B customers at Go4Profit, supporting onboarding, service adoption, issue resolution, needs analysis, and Salesforce records. Previously at TSD SRL and BEDESCHI SPA, I coordinated customer communication, commercial processes, complex-project documentation, deliveries, and internal teams.
I've spent more than 10 years building client relationships across technology, services, and industrial sectors. As a freelance business communication coach, I also train international professionals in communication, presentations, and professional interactions.
Experience
Work history, roles, and key accomplishments
Customer Operations Specialist
Go4Profit
Jan 2025 - Present (1 year 8 months)
Manage international B2B customer relationships and act as the main client contact. Support customer onboarding, service adoption, and issue resolution while conducting customer needs analysis and maintaining CRM records.
Education
Degrees, certifications, and relevant coursework
Financial University
Bachelor's Degree, Economics
2015 - 2018
Pursued a Bachelor's degree in Economics at Financial University in Moscow, Russia.
Bashkir State University
Specialist's Degree, Foreign Languages
2006 - 2011
Earned a Specialist's degree in Foreign Languages from Bashkir State University in Ufa, Russia.
Tech stack
Software and tools used professionally
Availability
Location
ItalyAuthorized to work in
Job categories
Skills
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