Francesca Velazco Yabar
@francescavelazco
Creative Account Manager turning multi-brand campaigns into high-performing results.
What I'm looking for
I’m a Creative Account Manager and Marketing Coordinator with experience leading multi-brand marketing campaigns from strategy to execution. I focus on translating creative concepts into performance through paid media, organic content, and brand campaigns.
I’ve produced high-converting ad scripts, copy, and creative concepts across Meta, TikTok, and YouTube. I also develop content strategies across Reels, carousel posts, newsletters, and social campaigns, aligning the creative direction with the client’s goals.
In my roles, I lead cross-functional teams of designers and video editors—from briefing to final delivery. I serve as the primary client contact, presenting performance reports and optimization strategies while guiding campaign adjustments based on results.
I build email marketing campaigns, CRM automations, and customer journey workflows to support retention and customer experience. Previously, I improved productivity, customer satisfaction, and operational efficiency through process improvements and strong client communication.
Experience
Work history, roles, and key accomplishments
Creative Account Manager
Firstrong
Jan 2025 - Present (1 year 6 months)
Managed multi-brand client accounts from strategy through execution and led creative strategy for paid media, organic content, and brand campaigns. Produced ad scripts and creative concepts for Meta, TikTok, and YouTube, led creative teams, and built email/CRM automation and customer journey workflows while presenting performance reports.
Bilingual Sales & Customer Specialist
Teleperformance
Aug 2023 - Aug 2024 (1 year)
Drove improvements in team productivity and operational efficiency through process changes while supporting customers through communication and problem-solving. Improved customer satisfaction and strengthened skills in sales, negotiation, and client relationship management.
Education
Degrees, certifications, and relevant coursework
San Ignacio de Loyola University
Business Administration & International Business
2018 - 2023
Studied Business Administration & International Business at San Ignacio de Loyola University in Lima, Peru from March 2018 to June 2023.
Availability
Location
Authorized to work in
Job categories
Skills
Interested in hiring Francesca?
You can contact Francesca and 90k+ other talented remote workers on Himalayas.
Message FrancescaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
