Francesca User

At Companhia Minuano de Alimentos, I manage export documentation and coordinate international operations from document review through shipment milestones.

I communicate daily with international clients in English and work with shipowners, freight forwarders, customs brokers, chambers of commerce, and other partners to keep time-sensitive processes moving. I prepare Commercial Invoices, Packing Lists, Certificates of Origin, Halal Certificates, and other export documents while ensuring destination-country compliance.

Previously at Kersia, I supported logistics and supply chain operations through freight quotations, shipment tracking, pickup scheduling, supplier follow-up, cost reporting, and fleet-management activities.

With a degree in International Relations and an MBA in Foreign Trade and International Business in progress, I’m building toward commercially oriented international business roles where I can combine client support, export operations, and cross-functional coordination.