Open to opportunities

Francesca Saladin Hudson

@francescasaladinhuds

Message

Detail-oriented medical secretary with strong administrative skills.

United States

Message

What I'm looking for

I am seeking a role that values efficiency and offers opportunities for professional growth.

I am a dedicated Medical Secretary II with extensive experience in the Psychiatry and Behavioral Health Department at Atrius Health. My proficiency in EPIC for patient management, scheduling, and prescription processing has allowed me to effectively manage high-volume calls, assisting patients, pharmacies, and insurance companies. I pride myself on being detail-oriented, ethical, and committed to confidentiality and compliance, ensuring that all patient interactions are handled with the utmost care.

Prior to my role at Atrius Health, I served as an Administrative Assistant with the Girl Scouts of Eastern Massachusetts for over two decades. In this position, I managed high-volume phone calls, processed financial transactions, and coordinated communications with various stakeholders. My ability to multitask and implement new business processes has significantly improved operational efficiency. I am a results-driven team player, dedicated to delivering quality service and fostering strong professional relationships.

Experience

Work history, roles, and key accomplishments

Medical Secretary II

Atrius Health

Mar 2022 - Jun 2025 (3 years 3 months)

Managed high-volume calls, assisting patients, pharmacies, and insurance companies. Checked in patients, scheduled appointments, and coordinated correspondence. Organized and maintained confidential medical records in compliance with HIPAA.

Epic Patient Management Scheduling HIPAA)Medical Records Management Multitasking Problem Solving

Administrative Assistant

Girl Scouts of Eastern Massachusetts

Jan 1998 - Jul 2021 (23 years 6 months)

Managed high-volume phone calls, logged inquiries, and provided front-desk customer service for visitors. Processed email inquiries and handled payment transactions for Girl Scout Cookies and memberships. Submitted daily financial receipts to accounting from online, mail, and faxed transactions.

Customer Service Payment Processing Financial Reporting Office Management Data Entry Internet Research CORI Background Checks Communication

Girl Scout Registrar

Girl Scouts of Eastern Massachusetts

Jan 1998 - Jul 2021 (23 years 6 months)

Processed all Girl Scout member registrations within the organization’s database system. Prepared registration packets for Girl Scout troops and ensured accurate data entry. Tracked and submitted daily receipts to accounting, processed refunds, and maintained payment records.

Database Management Data Entry Vendor Management Payment Processing Business Process Improvement Compliance

Administrative Specialist Coordinator

Girl Scouts of Eastern Massachusetts

Jan 1998 - Jul 2021 (23 years 6 months)

Managed senior manager’s calendar via Outlook, prioritizing meeting requests and organizing itineraries. Scheduled and coordinated special events, including facility reservations, equipment setup, speaker arrangements, and catering. Prepared reports, charts, and presentations using MS Word, Excel, and PowerPoint.

Calendar Management Event Coordination Microsoft Office Suite Logistics Management