Francesca Dias

Collaborate with engineers to align technical solutions with business requirements and long term goals.
Design and deliver user training tools for new technologies.
Implement demand planning and inventory management tools in NetSuite, driving improvements in operational efficiency.
Support the month close and reconciliation processes to ensure data accuracy.

Customized and optimized NetSuite to meet evolving business needs and objectives.
Designed workflows, dashboards, reports, and integrations to enhance system functionality.
Monitored system performance and identified opportunities for optimization.
Created and automated financial reports to provide stakeholders with actionable insight.

Developed and maintained company SOPs for NetSuite.
Improved cross-functional collaboration with Finance and Sales teams, streamlining operational workflows.
Managed the US operations team and 3PL relationships.
Analyzed forecasts for 400+ SKUs and maintained shipping schedules.
Supported EDI integration and ongoing maintenance, driving system reliability. 

Maintained NetSuite data integrity, continuously improving on existing processes.
Developed demand forecasts for domestic, international, and private-brand products.
Automated inventory snapshots and dashboards in Google Sheets.
Executed EDI integration projects, including testing and mapping trading partners.

Assisted with the ERP system transition from Quickbooks to NetSuite.
Coordinated workflow for made-to-order custom products.
Managed transfers between multiple international and domestic warehouses.
Partnered with team in China to manage international freight moves.

Coordinated fulfillment and allocation of sales orders in NetSuite.  Updated and maintained export/import documentation. 
Analyzed inventory and shipping data from 3PLs and update internal reports. 
Ensured compliance with vendor shipping requirements.