Open to opportunities

Derek Hansen

@derekhansen

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Motivated data analyst specializing in supply chain and process improvement.

United States

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What I'm looking for

I am seeking a role that fosters collaboration, encourages innovation, and offers opportunities for professional growth in data analytics and supply chain management.

As a dedicated professional with a Master of Science in Supply Chain Management, I have honed my skills in data analytics and process improvement through hands-on experience at Apple, Inc. My role as a Global Supply Chain Business Analyst has allowed me to leverage tools like Tableau and Excel to drive informed decision-making and enhance operational efficiency.

Throughout my career, I have successfully collaborated with cross-functional teams to address demand forecasting and improve supplier performance. My commitment to quality is evident in my ability to lead User Acceptance Testing and implement new quality standards, resulting in significant increases in customer satisfaction. I am passionate about using data to identify trends and drive process improvements that align with organizational objectives.

Experience

Work history, roles, and key accomplishments

Global Supply Chain Business Analyst

Apple, Inc

Sep 2023 - Dec 2024 (1 year 3 months)

Utilized Tableau and Excel for detailed reporting, enabling leadership to identify and act on supply chain trends. Partnered with cross-functional teams to address demand forecasting and improve supplier performance.

Tableau Excel Supplier Performance

Trainer

Apple, Inc

Sep 2015 - Sep 2023 (8 years)

Spearheaded onboarding processes for new suppliers and vendors, creating detailed training materials and resources that improved time to proficiency by 40%. Maintained SAP shipment and order records, confirmed POS and warranty information, and collaborated with internal teams to ensure data integrity.

Onboarding SAP Data Integrity Order Processing

Quality Program Specialist - Rotation

Apple, Inc

Aug 2022 - Mar 2023 (7 months)

Collaborated with cross-functional teams to adopt and implement new quality standards, resulting in a 15% increase in customer satisfaction. Conducted data-driven analyses using Excel, Power BI, and Tableau to design and evaluate surveys, providing actionable insights.

Quality Cross Functional Collaboration Data Analysis Excel Power BI Tableau Survey Design Process Improvement

Asset Control Analyst - Rotation

Apple, Inc

Apr 2021 - Sep 2021 (5 months)

Processed End of Life (EOL) tickets to decommission assets for company-owned and remote data centers, decreasing server inventory by 25%. Conducted periodic inventory checks, forecasts, audits, and data cleansing using SAP, Excel, and Tableau.

Inventory Management SAP Excel Tableau Logistics Coordination

Education

Degrees, certifications, and relevant coursework

Florida Technical College

Master of Science, Supply Chain Management

Grade: 3.9

Completed a Master of Science in Supply Chain Management with a GPA of 3.9. Coursework included Data Analytics, Statistics, Procurement, Project & Risk Management, Supply Chain Strategy, Demand Planning, and Agile methodologies.

Association of Supply Chain Management (ASCM)

Certified Supply Chain Professional (CSCP), Supply Chain

Obtained certification from the Association of Supply Chain Management (ASCM). Coursework covered Supply Chain Design, Demand Planning, Inventory Management, Sales & Operations Planning (S&OP), Demand Forecasting, Customer Demand Analysis, and Project Management.