Open to opportunities

Francesca Canepa

@francescacanepa

Message

Experienced Office Administrator and Account Executive with strong organizational skills.

United States

Message

What I'm looking for

I am looking for a role that values collaboration, offers growth opportunities, and allows me to leverage my administrative and customer service skills.

I am an experienced Office Administrator and Account Executive with over 9 years in operations management, customer service, and sales. My career has been marked by a proven ability to manage administrative processes, support cross-functional teams, and maintain positive client relations. I pride myself on being tech-savvy and adaptable, with strong remote collaboration, communication, and organizational skills. Being bilingual in English and Portuguese allows me to connect with a diverse range of clients and colleagues.

In my role as Office Administrator at JFM Family Granite Corp, I managed daily administrative operations, including budgeting, inventory control, and vendor relations. I streamlined workflow processes and monitored productivity, which significantly boosted team efficiency. My proactive approach to addressing customer issues improved satisfaction and ensured cost-effective operations. Previously, as an Account Executive at Baric Funding, I built and maintained client relationships, executed strategic sales approaches, and tailored financial products to meet client needs, driving account growth and revenue.

Experience

Work history, roles, and key accomplishments

Office Administrator / Manager

JFM Family Granite Corp

Feb 2016 - Present (9 years 4 months)

Managed daily administrative operations, including budgeting, inventory control, and vendor relations, while streamlining workflow processes to boost team efficiency. Maintained accurate filing systems and improved customer satisfaction by proactively addressing issues and implementing solutions, ensuring cost-effective financial transactions.

Budgeting Vendor Relations Customer Satisfaction Documentation

Mobile Phlebotomist

Multiple Contractors

Mar 2015 - Present (10 years 3 months)

Collected and processed blood samples in strict adherence to physician instructions and maintained accurate patient records. Ensured proper specimen handling and shipping, while efficiently preparing phlebotomy equipment and organizing daily workload based on priorities.

Patient Care

Account Executive

Baric Funding

Sep 2012 - Present (12 years 9 months)

Built and maintained strong client relationships to drive account growth and revenue, effectively presenting and promoting financial products based on client needs. Executed strategic sales approaches, successfully closing deals with new and existing customers, and delivered marketing materials to tailor offerings.

Financial Products Strategic Sales Sales Closing Promotional Materials Revenue Negotiation

Education

Degrees, certifications, and relevant coursework

Atlantic Technical College

Certiication, Patient Care Technician with Extended Duties: Health Aide

Completed a comprehensive program to become a Patient Care Technician with Extended Duties, focusing on health aide responsibilities. Acquired skills in patient care and medical assistance.

Cape Cod Community College

GED, General Educational Development

Obtained a General Educational Development (GED) certiication, demonstrating foundational academic knowledge across various subjects. This certiication is equivalent to a high school diploma.