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Francesca Barattucci

@francescabarattucci

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Travel operations specialist at Perillo Custom Vacations who coordinated customized trips across Italy and Europe.

United States

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At Perillo Custom Vacations (Perillo Tours), I coordinated customized travel arrangements across Italy and Europe, from accommodations and transfers to excursions and local services. I verified reservations, prepared itineraries and travel documents, and managed booking changes with suppliers.

At Denali Park Village (Aramark), I coordinated group hotel reservations, rooming lists, and booking confirmations. I also prepared weekly invoices and maintained reservation and billing records.

Earlier, I managed hotel reservations at Novotel Reading Centre (Accor) and translated and adapted English content into Italian for II Makiage. My experience also includes medical reception and customer support.

Experience

Work history, roles, and key accomplishments

Travel Fulfillment Specialist

Perillo Custom Vacations (Perillo Tours)

Dec 2022 - Sep 2026 (3 years 9 months)

Coordinated customized travel arrangements across Italy and Europe, including hotel accommodations, transfers, excursions, and local services. Processed, updated, and verified guest reservations, ensuring accuracy of travel dates, room categories, rates, availability, and booking details.

Travel Operations Reservation Management Customer Service Data Entry Records Management Microsoft Office Google Workspace Opera PMS

Springer Miller (SMS)

Nomad Travel System

Italian Translator

II Makiage

Sep 2022 - Apr 2023 (7 months)

Managed Italian localization projects for a U.S.-based beauty brand. Translated and adapted English content into Italian for accuracy and cultural relevance.

Translation Localization Italian English Content Adaptation Quality Control

Group Reservations Coordinator

Denali Park Village (Aramark)

Feb 2022 - Sep 2022 (7 months)

Coordinated group hotel reservations, room blocks, guest information, and booking confirmations. Managed rooming lists and reservation modifications, ensuring accurate guest details and accommodation arrangements.

Group Reservations

Hotel Operations Data Entry Records Management Customer Service Microsoft Office Google Workspace

Medical Receptionist

The Reading Health Centre

Dec 2018 - Dec 2019 (1 year)

Managed sensitive patient information with accuracy and confidentiality. Updated medical records, appointments, and administrative documentation.

Medical Records Data Entry Customer Service Administrative Support

EMR

Hotel Reservations Agent

Novotel Reading Centre (Accor)

Jul 2017 - Nov 2018 (1 year 4 months)

Managed high volumes of hotel reservations, booking modifications, cancellations, and payment processing. Verified reservation details, rates, availability, and guest information to ensure accuracy and compliance with hotel policies.

Hotel Reservations Customer Service Data Entry Payment Processing Opera PMS Microsoft Office

Telemarketing Consultant

Quantum

Dec 2016 - Jun 2017 (6 months)

Conducted outbound calls to engage customers, provide information, and promote products and services. Maintained accurate customer records and documented interactions in internal systems.

Telemarketing Customer Service Communication Skills Data Entry Records Management