cliford saint hilaire

I’m a supportive Customer Support & Booking Assistant with 13+ years of experience delivering excellence in high-volume, client-facing environments. I’m expert in facilitating superior Customer Support, managing complex Scheduling, and ensuring precise Data Entry—backed by a proven track record in driving Customer Success through proactive Email Management and effective multitasking within fast-paced hospitality and service sectors.

Across roles, I’ve maintained accuracy and confidentiality while balancing multiple priorities. From Language Line Solutions, I supported healthcare providers and clients through real-time phone interpretation, high-priority Email Management, and 100% accurate Data Entry into patient records; from Coca-Cola Bottling Company, I delivered 99% accuracy in warehouse stock data entry; and at Walt Disney World, I handled booking escalations, optimized travel experiences through cross-department scheduling, and streamlined CRM-based customer profile updates by 15%.