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Folajoke Adegbembo

@folajokeadegbembo

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I coordinate dispatch operations, social media campaigns, HR processes, and customer service.

United States

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What I'm looking for

I'm looking for a role where I can apply my dispatch, customer service, HR, or social media experience, support a collaborative team, and take on responsibilities that reward organization, communication, and adaptability.

I'm currently a Dispatcher at DeeDee Line & Bendy Group, coordinating emergency and non-emergency calls, dispatching drivers to patients, and maintaining accurate activity records.

At Waave Medical and Green Hop, I led social media strategy and promotional campaigns while supporting compliant customer service, inventory, point-of-sale operations, and team coordination.

I've also managed recruitment, onboarding, training, payroll support, and employee development at Caring Friends Health Services. Across roles, I bring adaptable communication, detailed recordkeeping, and a strong commitment to team success.

Experience

Work history, roles, and key accomplishments

Current

Dispatcher

Current

DeeDee Line & Bendy Group

Jan 2021 - Present (5 years 8 months)

Receive emergency and non-emergency calls, dispatch drivers to patients, and monitor field unit routes and statuses. Enter data into computer systems and maintain logs of calls and activities.

Dispatch Emergency Response Data Entry Communication Skills Prioritization Route Planning

Social Media Manager

Waave Medical

May 2020 - Jul 2023 (3 years 2 months)

Directed social media strategy, created promotional content, and coordinated multi-channel marketing campaigns. Managed employees and third-party vendors, and analyzed customer feedback across social platforms.

Social Media Strategy Content Creation Marketing Campaigns SEO Vendor Management Customer Feedback Analysis

Human Resources Manager

Caring Friends Health Services

May 2019 - Feb 2022 (2 years 9 months)

Managed company staff, coordinated recruitment, onboarded new hires, and developed training programs. Supported employee development, performance management, and maintained high employee morale.

Recruitment Onboarding Training Payroll Performance Management Employee Relations Succession Planning

Driver

Uber

Mar 2018 - Feb 2020 (1 year 11 months)

Picked up and delivered customers to destinations, providing superior customer service with urgency, safety, and kindness. Selected the fastest and safest routes and helped load/unload passenger belongings.

Driving Customer Service Route Planning Vehicle maintenance

Social Media Manager / Shift Lead

Green Hop

Feb 2019 - Aug 2019 (6 months)

Performed Cannabis Advisor functions while ensuring strict adherence to OLCC regulations. Maintained shift flow, cash-handling procedures, and inventory procedures; trained new staff.

Cannabis Compliance Shift Management Cash Handling Inventory Management Training Customer Service

Sales Associate

Pure Medical

Jul 2018 - Nov 2018 (4 months)

Attracted potential customers by answering product and service questions. Maintained a tidy, safe, and inviting store environment and ensured the sales floor was properly stocked.

Customer Service Point of Sale Cash Management Inventory Data Entry

Harvester

Colorado Love

Apr 2018 - Jul 2018 (3 months)

Assisted lead cultivators with plant care, watering/feeding, de-fanning, harvesting, and trimming. Performed hand and machine trimming, curing, and packaging.

Cultivation Harvest Trimming Curing Packaging Equipment Maintenance

Delivery Partner

Grubhub

Feb 2017 - Mar 2018 (1 year 1 month)

Delivered food products to various locations safely, accurately, and on time. Provided quality customer service through positive, professional interactions in person and by phone.

Delivery Customer Service Payment Collections Food Safety