Maile Guerrero
@maileguerrero
Dedicated delivery service owner with diverse customer service experience.
What I'm looking for
I am a dynamic professional with extensive experience in customer service and operations management. Currently, I own and operate Rush Pals Delivery Service, where I manage logistics, secure routes, and ensure timely deliveries. My role has honed my organizational skills and ability to multitask effectively in a fast-paced environment.
Previously, I have worked in various capacities at K1 Speed and IN-N-OUT, where I excelled in customer interactions and maintaining operational standards. My background also includes roles in the cannabis industry, where I developed strong communication skills and a keen understanding of customer needs. I am committed to delivering exceptional service and fostering positive customer relationships.
Experience
Work history, roles, and key accomplishments
Cashier
K1 Speed
Jul 2024 - Present (11 months)
As a cashier at K1 Speed, I manage customer transactions and oversee the Paddock Lounge, handling food and drink orders while ensuring kitchen cleanliness and ingredient preparation.
CEO, Owner, Delivery Driver
Rush Pals Delivery Service LLC
Jan 2023 - Present (2 years 5 months)
As the owner and operator of Rush Pals Delivery Service, I manage routes, dispatch packages, and oversee delivery operations to ensure timely service.
Associate
IN-N-OUT
Sep 2023 - Mar 2024 (6 months)
Worked as an associate handling various roles including cashier, host, drive-thru operator, and fry cook, ensuring cleanliness and efficiency in a fast-paced environment.
Delivery Dispatcher
A Green Alternative Recreational Cannabis Dispensary
May 2020 - Jan 2022 (1 year 8 months)
Managed the delivery department operations, including opening and closing procedures, assisting drivers, and responding to customer inquiries.
Delivery Driver
Cornerstone Delivery Service
Aug 2022 - Jan 2023 (5 months)
Delivered an average of 300 packages daily, working long shifts to ensure timely and efficient delivery services.
.Com Supervisor
Caliva
Mar 2019 - Aug 2019 (5 months)
Oversaw the delivery depot operations, assisted the Depot Manager, and ensured efficient order processing and customer service.
Brand Ambassador
Flow Kana
Aug 2016 - Nov 2017 (1 year 3 months)
Promoted company products at events and dispensaries, organized community events, and fulfilled bulk orders while assisting with merchandising.
Education
Degrees, certifications, and relevant coursework
Coursera
Google Data Analytics Professional Certificate, Data Analytics
2024 -
The Google Data Analytics certificate consists of 8 core courses. As far I have completed 1 of 8 courses currently on the second course.
County of San Diego
Food Handler Certificate, Food Safety
2023 - 2026
Obtained the Food Handler Certificate, which is valid for three years.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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