Bianca Young

Manages cannabis-focused digital content, brand partnerships, audience engagement, and marketing workflows across multiple platforms. Coordinates content scheduling, live events, and promotional initiatives while maintaining consistent brand messaging and community engagement.

• Oversee operations, content workflows, and digital project development for multiple creative ventures under Dagga Entertainment.
• Manage end-to-end coordination of virtual events, community engagement, and digital marketing initiatives across several online platforms.
• Utilize background in management, sales, and technology to streamline remote operations, improve productivity, and support bra

• Membership of professional cannabis businesses association focusing on expanding commerce equitably, fostering resources and connections and passing a “Social Use” bill in 2021 for Nevada.
• Attend activist, fundraising and volunteer events, strengthening commerce, improving justice, positively impacting the community
• Give public comment and attend CCB board meetings and workshops, building re

•Led a team of 15 Brand Ambassadors across Las Vegas and Arizona while overseeing sales, marketing, and in-store relations for 7 cannabis brands within 50+ dispensaries nationwide.

•Developed and executed training programs with 500+ store visits to maintain brand alignment, build staff rapport, ensure product knowledge, and provide ongoing in-person support to reinforce strong retail partnerships

Led 15 Brand Ambassadors while overseeing sales, marketing, and retail relationships for 7 cannabis brands across 50+ storefronts. Completed 500+ dispensary visits while training retail staff on cannabis products, promotions, brand standards, and product knowledge.

• Planned 20+ cannabis events implementing over 25 activations and other forms of entertainment to engage, educate, and celebrate our customers and staff
• Revamped dispensary events into revenue-driving tools by leveraging partnerships with key brands, increasing sponsorships through ad placement
• Negotiated vendor contracts and sponsorships, with established industry contacts, recuperating an a

Organized and executed 20+ cannabis community events, dispensary activations, and outreach initiatives to increase storefront traffic. Managed event budgets and vendor negotiations, reducing costs by an average of 30% while meeting marketing and outreach objectives.

Led cannabis dispatch operations and order fulfillment, coordinating delivery, curbside pickup, and in-store logistics within CCB requirements. Implemented workflows, digital filing, and document management across multiple locations to reduce wait times and improve order accuracy.

Appeared in the March 2021 edition of Vegas Cannabis Magazine as a part of the year-long Oasis Dispensary marketing campaign. The marketing campaign also included a billboard ad outside of the dispensary.

• Conveyed superior product knowledge to assist recreational and medical patients in finding exactly what they need in a fast-paced role
• Exhibited interpersonal, emotional intelligence and listening skills for optimal customer experience to build rapport and reputation
• Displayed proper cash handling skills in an accurate and consistent manner, assist cashiers with transactions or de-escalatio

Provided cannabis product education and personalized recommendations while maintaining strong customer service and sales performance. Managed cannabis inventory intake, labeling, storage, verification, and QC processes while maintaining Metrc compliance.

Worked as Cannabis Budtender at Oasis Cannabis Dispensary.

• Represented Dosist at dispensary pop-ups and other public events in a professional and positive manner
• Ensured eye catching aesthetics of the booth and product display to bring in consumers
• Stayed current and knowledgeable about the company to provide product knowledge of the features and benefits to consumers
• Spread brand awareness, bringing new consumers to the cannabis industry with a

• Assisted with opening and set up of brand-new laboratory facility, including assembly of REA Jet Industrial Printer and other equipment
• Upheld state health department cleanliness standards while packaging vaporizers in a laboratory facility

• Acquired production agent license to provide packaging assistance in lab/warehouse setting
• Accurately weighed, packaged, labeled and organized orders of various cannabis concentrates to be transferred to dispensaries
• Contributed creative input during branding and marketing decisions
• Followed all safety and sanitation policies to uphold proper state health department standards

Walked in ISOU’s Magazine Launch Fashion Show in a handmade dress by the designer. The professional shots of myself in the designer's dress also appear in the magazine’s first official issue.

Led a 20-member team in a high-volume customer service environment while monitoring performance, reporting, and daily operations. Provided employee training, coaching, and performance management, resulting in a 15% increase in team efficiency.

• Developed, trained and managed a team of 20 members in a high-volume 24-hour inbound call center
• Tracked and monitored team metrics to develop performance coaching which increased productivity/customer satisfaction ratings
• Used problem-solving and troubleshooting skills to provide technical support and resolve a variety of logistical, safety and travel issues
• Manipulated dual-screen monit

• Anticipated and identified customers' needs and made educated suggestions to provide the proper product or solution

• Gained​ ​further​ ​experience​ with processing transactions, cash handling, upselling, stocking shelves, inventory, and answering inquiries via ​​inbound ​​calls​.​

• Served as mentor, tutor, and role model for the children who attended daily

• Conducted a weekly dynamic wellness program called “Healthy Habits” for a group of the children

• Gained administrative experience performing clerical work, data entry and filing

• Received Bachelors of Science in Sociology

• Complete 3 years of Computer Engineering coursework

• Performed cash handling and cash register functions in an accurate and consistent manner

• Set up, tear down, clean up, and stocking of food truck

• Prepared and served food/drinks according to customers’ orders, complied with all health and sanitation standards

• Anticipated customer and store needs by constantly evaluating environment and customers for cues

• Performed​ ​cash​ ​handling​ ​and​ ​cash​ ​register​ ​functions ​in​​ ​an​ ​accurate​ ​and​ ​consistent ​manner​

• Maintained schedules and calendars, arranged and confirmed appointments, kept inventory of supplies

• Gained​ ​experience​ ​with​ ​inbound​ ​calls,​ ​​provided​ ​customer ​service​​ ​in​ ​answering​ ​inquiries​ ​and​ providing​​ ​information

Completed a comprehensive Junior Web Developer Program covering front-end and back-end development fundamentals. Gained hands-on experience with HTML, CSS, JavaScript, responsive design, version control (Git/GitHub), and project-based coding practices. Built a strong foundation in web technologies and software development principles to support both technical and creative projects.

Mar 2022

Jan 2020 · Expired Jan 2021

Jan 2020 · Expired Jan 2021

Attended Texas A&M University, completing studies in December 2015.

Received Bachelors of Science in Sociology

Completed 3 years of Computer Engineering coursework