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Florence PatronFP
Looking for a job

Florence Patron

@florencepatron

I'm an aspiring truck dispatcher supporting efficient freight coordination, customer communication, and accurate data management.

Philippines
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What I'm looking for

I'm looking for a truck dispatcher or virtual assistant role where I can apply dispatch training, customer communication, data-entry accuracy, and fast-paced operations experience.

I'm transitioning into truck dispatching after building customer service and operations experience with Concentrix, Greyhound Cafe, CM Star Management, and Shakey’s Pizza Asia Ventures. At Concentrix, I processed reservations, modifications, and cancellations while maintaining accurate customer, vehicle, and rental-date records.

I've overseen restaurant operations, coordinated service teams, handled customer concerns, and maintained service standards in fast-paced environments. My truck dispatching training covers load booking, load boards, broker and carrier communication, rate negotiation, and route coordination.

Experience

Work history, roles, and key accomplishments

Concentrix logoCO

Booking Representative

Sep 2024 - Jan 2025 (4 months)

Processed new reservations, modifications, and cancellations while ensuring accurate data entry, including rental dates, vehicle types, and customer details. Confirmed reservations with customers and addressed any changes or issues that arose.

Education

Degrees, certifications, and relevant coursework

University of Perpetual Help Laguna logoUL

University of Perpetual Help Laguna

Bachelor of Science, Hotel and Restaurant Management

2007 - 2012

Pursued a Bachelor of Science in Hotel and Restaurant Management, gaining knowledge in hospitality operations and management.

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