Flora KaaiFK
Open to opportunities

Flora Kaai

@florakaai

Driven product manager and service designer with 10+ years of expertise.

Kenya

What I'm looking for

I am looking for a role that values creativity and user-centered design, where I can contribute to impactful projects and foster innovation.

As a product manager and service designer with over a decade of experience, I specialize in human-centered design and technology innovation. My journey has been marked by a commitment to translating complex challenges into practical solutions that resonate with diverse communities. I have successfully led product development initiatives, particularly in underserved markets, where I focus on creating sustainable partnerships and ensuring cultural relevance in every solution.

Throughout my career, I have honed my skills in user research, strategic planning, and team leadership. My role as a Product Lead at Technique Afrique allowed me to spearhead the development of solar-powered fishing solutions, aligning product strategies with user needs and market dynamics. I thrive in collaborative environments, leveraging agile methodologies to drive product experimentation and enhance user engagement.

I am eager to bring my unique blend of creativity, technical understanding, and pragmatic execution to an organization that values user-centered approaches and aims to make a meaningful impact in the realms of financial and digital inclusion.

Experience

Work history, roles, and key accomplishments

TA
Current

Product Lead

Technique Afrique

May 2023 - Present (2 years 1 month)

Led end-to-end product development of solar-powered fishing solutions for unbanked customers, focusing on product market fit, pricing strategy, and product feasibility. Collaborated with cross-functional teams using agile methodologies and facilitated co-creation workshops to guide experimentation and track user engagement. Maintained long-term product roadmaps integrating product analytics and sc

5C

Entrepreneurship Coach

54 Collective

Jun 2024 - Feb 2025 (8 months)

Coached over 50 early-stage entrepreneurs in Kenya from ideation to MVP development, focusing on product-market fit and scalable solutions. Designed and facilitated workshops on user research, usability testing, and business model development, enabling solution validation through lean experimentation. Supported entrepreneurs in translating insights into actionable strategies and trained them to le

SD

Service Designer

Spindle Design

Dec 2023 - Dec 2024 (1 year)

Led a reproductive health study for over 1,000 women in underserved areas, focusing on accessibility and relevance by defining value propositions and assessing product market fit. Facilitated solution validation workshops using tools like Figma and Miro to visualize insights and enhance user engagement. Authored reports detailing user preferences, developed user personas and journey maps, and ensu

MA

Product Manager

MarathonXP

Dec 2020 - Mar 2023 (2 years 3 months)

Worked with Telkom Kenya on the TKash AgentFacing App, a mobile money platform for unbanked customers, optimizing UI/UX through usability testing and Figma prototypes. Conducted research to understand agent needs, shaping value propositions and informing product experimentation, while acting as a liaison between teams using JIRA for sprint planning and executing go-to-market strategies.

QH

Product Manager

Qhala

Jun 2021 - Mar 2022 (9 months)

Redefined TropiKal Kenya’s supply chain using a data-driven discovery-first approach, mapping pain points with Miro and creating a collaborative framework for solution validation and product improvements. Designed interventions that optimized value proposition, reduced operational costs, and supported long-term product market fit. Supported decision making through robust product analytics, A/B tes

PH

Research Scientist

Philips

Nov 2014 - Jan 2017 (2 years 2 months)

Developed cost-effective innovations targeting financial and digital inclusion for African communities, including the CHC Backpack, Philips Solar Lantern, and Clean Cookstove. Led field testing and usability testing, applying solution validation techniques to ensure fit for underserved populations. Conducted data-driven assessments and built business cases supported by analytical capabilities and

Education

Degrees, certifications, and relevant coursework

University Of Nairobi logoUN

University Of Nairobi

BSc. Mechanical Engineering, Mechanical Engineering

0

Studied core principles of mechanical engineering, including thermodynamics, fluid mechanics, and materials science. Gained practical experience through coursework and projects focused on design, analysis, and manufacturing.

Tech stack

Software and tools used professionally

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Flora Kaai - Product Lead - Technique Afrique | Himalayas