Open to opportunities

firas derwich

@firasderwich

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Sales professional with expertise in customer service and digital marketing.

Tunisia

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What I'm looking for

I am looking for a role that challenges me and allows for professional growth, ideally in a dynamic environment that values innovative sales strategies and customer-centric solutions.

I am a dedicated sales professional with a solid background in customer service and a proven track record of exceeding sales targets. My experience as a Sales Executive at Concentrix has equipped me with the skills to conduct thorough needs assessments and engage effectively in B2B and B2C sales, particularly in the cybersecurity sector. I thrive on building strong client relationships through personalized communication and tailored solutions, ensuring that customer needs are met with precision.

My academic training in international trade and customs formalities, combined with certifications in digital marketing and social media management, allows me to approach sales with a comprehensive understanding of market dynamics. I am motivated by the desire to contribute to business growth and am always seeking innovative ways to optimize customer interactions and enhance service delivery. I believe that effective solutions stem from a deep understanding of client pain points, and I am committed to delivering results that drive success for both the client and the organization.

Experience

Work history, roles, and key accomplishments

Current

Sales Executive

Current

Concentrix TechForing Limited

Dec 2021 - Present (3 years 6 months)

As a Sales Executive, I engage in B2B and B2C sales of cybersecurity services, conducting needs assessments and consistently exceeding monthly sales targets. I build strong client relationships through personalized communication and manage the full sales cycle from lead generation to closing.

B2B Sales B2C Sales Customer Relationship Management Sales Cycle Management Cybersecurity Market Research Digital Marketing Microsoft Office Team Collaboration

Administrative Intern

Central Bank of Tunisia

Sep 2020 - Oct 2020 (1 month)

During my internship at the Central Bank of Tunisia, I provided consultative sales support by analyzing client pain points and recommending appropriate cybersecurity solutions. I maintained accurate records and prepared financial reports for managerial use.

Consultative Sales Financial Reporting Cybersecurity Documentation Management Team Collaboration Microsoft Office

Administrative Intern

BH Bank

Aug 2020 - Sep 2020 (1 month)

As an Administrative Intern at BH Bank, I collated and prepared proposals and documents for processing, proofread documents, and managed internal filing systems for both digital and hardcopy documentation.

Proofreading Proposal Writing Administrative Support Microsoft Office

Administrative Intern

Post Parcel Center

Jul 2020 - Aug 2020 (1 month)

In my role as an Administrative Intern at the Post Parcel Center, I operated various office equipment and prepared documents for processing, ensuring efficient administrative support.

Administrative Support Microsoft Office