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Fiorella FayFF
Looking for a job

Fiorella Fay

@fiorellafay

Renewals Specialist at AppDirect who cut renewal times by 15% and keeps provider contracts up to date.

El Salvador
Message

At AppDirect, I tracked provider contract end dates and requested renewals, helping reduce renewal times by 15%. I also coordinated contract follow-up and updates, keeping contracts up to date.

As Provider Operations Coordinator at AppDirect, I supported operations and lifecycle management for more than 100 providers. I coordinated contract maintenance and documentation across providers, legal, sales, and internal teams.

At Inkwazi Kommunications, I partnered with executive leadership on business operations, communications, and administrative support. I also planned and coordinated virtual events, webinars, leadership sessions, and speaker logistics.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

London South Bank University logoLU

London South Bank University

Bachelor's Degree, Tourism & Hospitality Management

Studied Tourism and Hospitality Management at London South Bank University, completing in 2010.

University of Hertfordshire logoUH

University of Hertfordshire

Foundation, International Foundation Program

Completed the International Foundation Program at the University of Hertfordshire in 2006.

MS

Maquilishuat Bilingual School

High School Diploma, General Studies

Earned a High School Diploma from Maquilishuat Bilingual School in 2005.

Udemy logoUD

Udemy

Certificate, Professional Development

Completed professional development courses in project management, Salesforce CRM, business operations, communication, and virtual event coordination.

Availability

Looking for a job

Location

El Salvador

Authorized to work in

Salary expectations

39k+ USD

Job categories

Operations Coordinator
Provider Operations
Client Project Manager
Executive Coordinator

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